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How to see Member Journey?

Check all the actions of your app's users

Eliakim Stutz avatar
Written by Eliakim Stutz
Updated today

The member journey allows you to track all actions performed within your church's app. With this feature, you can view detailed information about each member and their interaction with the platform.

To access a person’s journey through the admin panel, follow these steps:

  1. Access the Admin Panel.

  2. In the left-side menu, click on People.

  3. Select General List.

  4. Find the desired user and click on their name or click on the blue arrow next to the selected record.

  5. Select the "Profile" option.

  6. Inside the profile, go to the Activities tab, where the journey will be displayed.

Within the Member Journey menu, you will find two main tables:

Activities

Displays all actions performed by the user within the app. These actions may include:

  • Prayer requests posted or responded to

  • Donations made

  • Event registrations

  • Use of the member card

  • Requests to join groups

You can filter these actions by type to improve visibility. The information is organized by type and sorted by date.

Milestones

Shows all information recorded in the person's profile, organizing their activity chronologically. Milestones are directly linked to date-type fields, including custom fields. When these fields are filled in the member's profile, they automatically appear in the timeline.


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