Accessing the ticket management page
Go to Events.
Select the desired event.
On the Overview page, click the arrow next to the event.
Select Create/Edit Tickets.
Creating a ticket
Click Add Ticket and fill in the following information:
Ticket name;
Ticket type (Paid or Free);
Description;
Maximum number of tickets per participant;
Total number of tickets available in the batch;
Price (if applicable).
Then choose how the ticket will be published:
Unpublished: the ticket will not be visible to participants.
Always Published: the ticket will be available immediately.
Publish When: schedule the ticket to become available during a specific period or automatically after another ticket batch ends.
Editing a ticket
To edit an existing ticket, click the pencil icon, make the necessary changes, and save.
Adding more spots
If a ticket batch reaches its capacity, create a new ticket batch to make additional spots available.
Important: Even if registrations are canceled, the occupied spots will continue to be counted within the ticket batch.
Once a ticket batch has sold out, it cannot be reopened or edited.
If you need to make additional registrations available, the recommended approach is to create a new ticket batch.
Do you still have doubts?
Get in touch with our support team.