The only function that allows you to manage hierarchical level access is Hierarchy Manager. Therefore, you need to be registered with this role to add or remove access.
To manage a user's roles, follow these steps:
Access the administrator panel with Hierarchy Manager access.
In the left side menu, find the option “Hierarchy” > “Access management” and click on “Role assignment”
At this point, you will need to find the user you want to manage the role for. Enter the name, email or user ID in the search field and click on the pencil of the desired item in the list.
Select the desired function in the function field.
Select the desired level in the level field.
Click “Add”.
To remove a role already assigned to the user, simply click on the “x” of the role listed below.
To save the changes, click “Save”.
Do you still have doubts?
Get in touch with our support team.