When you download an event for offline validation, InPeace Manager saves the attendee list available at that moment on the device.
This allows you to validate tickets even without internet. However, new registrations made after the download do not appear automatically in the offline list.
When to update the list
We recommend updating the offline list when:
new registrations were made after the last download;
the event is still receiving registrations;
an attendee recently purchased or received a ticket and does not appear in offline search;
the team is about to start operating in a place without internet.
How to update the list
Connect the device to the internet.
Open the InPeace Manager app.
Go to the events area.
Open the desired event.
Tap the option to update or download the attendee list again.
Wait until the update is complete.
After that, the offline list will be updated with the attendees available up to that moment.
Important
If there are offline validations pending sync, complete the upload of these validations before updating the list, when requested by the app.
This helps your church avoid differences between check-ins made on the device and event data in the system.